Privacy Policy

Pleasure Ride Costa Rica (Viajes Placenteros S.A.)

Last updated: January 2026

1. Who We Are

This website is operated by Pleasure Ride Costa Rica (Viajes Placenteros S.A., Cédula Jurídica 3-101-904471), a tour operator and transportation provider in Costa Rica.

2. Information We Collect

When you request information, book a service, or contact us, we may collect:

  • Contact information (name, email address, phone number)
  • Booking information (service selected, dates, pickup location, number of passengers, special requests)
  • Communication records (emails or messages you send us)
  • Basic technical data (IP address, browser type, device information) for security and analytics

3. Payment Information

We do not store credit card details on our website. Online payments are processed securely via Stripe.

Merchant of Record:
Caribbean Connect Solutions LLC (United States)

Your card statement will show the charge as CARIBBEANDIGITALS.COM.

4. How We Use Your Information

We use your information to:

  • Provide and manage bookings and reservations
  • Confirm pickup locations, schedules, and service details
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Maintain security, prevent fraud, and comply with legal obligations

5. Sharing of Information

We may share information only when necessary to provide the service, including with:

  • Drivers, guides, and operational staff involved in your booking
  • Local providers or partners required to deliver a booked service
  • Payment processors (Stripe) and the Merchant of Record (Caribbean Connect Solutions LLC) for payment-related matters
  • Authorities or legal entities if required by law

We do not sell your personal information.

6. Data Retention

We retain personal information only as long as necessary to fulfill bookings, provide support, meet accounting and legal requirements, and resolve disputes.

7. Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand website usage. You may disable cookies in your browser settings; however, some site features may not function correctly.

8. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

You may request access, correction, or deletion of your personal information where applicable. To make a request, contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact

For questions about this Privacy Policy or your personal information, contact:

Email: info@pleasureridecostarica.com
Phone / WhatsApp: +506 8980 4150